Wi-Fi & Bluetooth Technology

Connect your AlorAir dehumidifier to the App in just 5 simple steps. It's a faster, simpler, and more reliable way to control your indoor air quality— Anytime and Anywhere.

Why Choose ALORAIR-Lite?

Improve efficiency, maximize performance, and reduce energy costs with smart features that ensure exceptional value for both you and the environment.

Monitor Your Assets Anywhere, Anytime

Unlike standard Bluetooth, the AlorAir Wi-Fi dehumidifier features the latest 2.0 Bluetooth Smart (BLE) Module and easily connects to open cloud services. Whether you're at home or on vacation, you can remotely monitor the drying progress of multiple devices from one central location, ensuring continuous operation and seamless device connection.

Track Real-Time Room Humidity Changes

The AlorAir Wi-Fi dehumidifier features a built-in temperature and humidity sensor, providing real-time data through module heartbeat signals. With clear, easy-to-read app charts, you can view daily, weekly, and monthly indoor air humidity changes at a glance.

Smart Alerts: Always in Control

Get instant push notifications for offline devices, filter replacements, and equipment faults—so you can act fast and avoid downtime. Proactive alerts mean fewer surprises and smoother operations, keeping your dehumidifiers running at peak performance.

What Our Customers Are Saying

Candice

"I used to stress about offline errors, but AlorAir's support team not only fixed my issues - they promised ongoing upgrades. The new AlorAir Lite 2025? Absolutely blown away!"

Carl Rove

"As a tech-savvy but time-strapped professional, I needed simple and reliable equipment. I was initially concerned about app instability, but the AlorAir 2025’s app performance exceeded all my expectations!"

Check Out Our Bestselling App-Compatible Models

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FAQs

Does the ALORAIR-Lite App support older models?
AlorAir is the older model and AlorAir Lite is the latest upgrade for 2023. Older models of dehumidifiers are not compatible with the new alorair-lite application. You will need to contact Customer Service to replace it with the latest operating panel.
What if I can't find my Activation E-mail?
Please check if your e-mail account is correct. If you still can't receive it, please check the trash of your mailbox.
What is 2.4GHz Wi-Fi?

1. Do all WiFi routers have 2.4 GHz?

Please be aware that:

alorair-r can only be connected to the 2.4Ghz band on Wi-Fi routers. During the Wi-Fi configuration, both your smartphone and your alorair-r need to connect to the 2.4Ghz band.

All Wi-Fi routers have a 2.4Ghz band, but the newer routers are often dual-band router with 2.4Ghz and 5Ghz bands.

2. Why do I need to connect to 2.4G Wi-Fi?

The 2.4 GHz band has better coverage than the 5 GHz band and can penetrate walls/ceilings or any type of obstacles better than the 5Ghz band. it makes sense to use the 2.4Ghz frequency band

3. How to find out if my Wi-Fi is 2.4Ghz or 5Ghz?

Go to Setting > Wi-Fi (Wireless Network)

How many Wi-Fi networks do you see that is yours?

If you only see one Wi-Fi network, then you can proceed with setting up your alorair-r with this Wi-Fi network.

If you see two or more networks, one of them may be a 5Ghz band. Look at the names of your Wi-Fi network

A 2.4 Ghz network name may be ended with "24G", "2.4", or "24", or nothing extra in the name. for example: Homenetwork24G.

A 5 Ghz network name may be ended with "5G", "5.0" or "5", for example: Homenetwork5

If you don't see any network name associated with 2.4 or 5. That means your Internet Service Provider(ISP) may have set one of your network bands as "Guest" or another name. To find out your network band, you need to log in to your Wi-Fi router. If you haven't changed your default user name and password for your Wi-Fi router, please search on the internet its login information.

After you log in to your router, go to Wireless settings, then you'll see the name of your Wi-Fi bands.

If you can only see a 5Ghz Wi-Fi, Search the internet for your model or router and how to enable it.

Once you're connected to the 2.4Ghz network, then you can proceed with setting up your alorair-r with this Wi-Fi network.

What should I do if I can't connect the dehumidifier successfully?

1. Check that the device is powered on and in the pending connection state.

2. Check that your phone's Bluetooth and Wifi permissions are both turned on

Make sure your phone is connected to an available and stable Wi-Fi network.

3. Restart the WIFI connection process by selecting your device model.

4. Reset the device:

Make sure the hotspot of the device is turned off.

Press the "Menu" and "Clear" buttons simultaneously for three seconds and make sure the Wi-Fi icon in the upper right corner continues to flash.

5. You need to click the toggle button on the APP page to connect the device's Bluetooth-Bk-alorair through the APP.

6. On the Wi-Fi page of the APP, you need to enter the correct Wi-Fi password, paying attention to the accurate case of the password.

7. After completing the above steps, click Next to start scanning your device again.

Warm Tips:

>> If the distance between your device and router is too far, it may cause weak or unstable signal. Try to bring the device and the router closer together and then try pairing again.

If users have tried the above troubleshooting methods and still cannot successfully pair the dehumidifier, we recommend contacting our customer support team ([email protected]) to assist with specific pairing issues.

What is the difference between a 'Nearby Device' and 'My Device' ?
Nearby devices represent all devices under one LAN, while My devices can contain many LAN-connected devices.
What is the App's privacy policy?