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Frequently Asked Questions

How do dehumidifiers work? What should I do when my dehumidifier refuses to work? What can I do if the unit is producing loud noise when running? Where can I find a list of error codes because I am getting some readout codes on my control panel? What is the lifespan of AlorAir dehumidifier? Does AlorAir products carry (CSA, ETL,CE, etc.) certifications? Can I get a manual for my AlorAir equipment? Where can I get one? What should be done before storing the dehumidifier in winter? Where can I service my AlorAir product? What does AlorAir’s return policy say? How should one ship the equipment?