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Frequently Asked Questions

Get answers to the frequently asked questions about using Alorair for ecommerce.

Overview

1. How do dehumidifiers work?

2. What should I do when my dehumidifier refuses to work?

3. What can I do if the unit is producing loud noise when running?

4. Where can I find a list of error codes because I am getting some readout codes on my control panel?

5. What is the lifespan of AlorAir dehumidifier?

6. Does AlorAir products carry (CSA, ETL,CE, etc.) certifications?

7. Can I get a manual for my AlorAir equipment? Where can I get one?

8. What should be done before storing the dehumidifier in winter?

9. Where can I service my AlorAir product?

10. What does AlorAir’s return policy say?

11. How should one ship the equipment?

12. Can you kill coronavirus with UV-C light air scrubber?

13. What is a MERV rating?

14. What is the most popular “size” zone control system?

15. Why does the heating and cooling system fan continue to run after the thermostat stops calling?

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