FREQUENTLY ASKED QUESTIONS

Listed below are frequently asked questions we usually receive:

1. HOW DO DEHUMIDIFIERS WORK?

2. WHAT SHOULD I DO WHEN MY DEHUMIDIFIER REFUSES TO WORK?

3. WHAT CAN I DO IF THE UNIT IS PRODUCING LOUD NOISE WHEN RUNNING?

4. I AM GETTING AN ERROR CODE ON MY CONTOL PANEL. WHERE CAN I FIND ITS CORRESPONDING MEANING?

5. WHAT IS THE LIFESPAN OF ALORAIR AN DEHUMIDIFIER?

6. DOES ALORAIR PRODUCTS CARRY (CSA, ETL,CE, ETC.) CERTIFICATIONS?

7. 1.CAN I GET AN EXTRA COPY OF MY DEHUMIDIFIER’S MANUAL?

8. HOW SHOULD I STORE MY DEHUMIDIFIER DURING WINTER?

9. WHERE CAN I GET REPAIR SERVICE FOR MY ALORAIR DEHUMIDIFIER?

10. 1.WHAT IS ALORAIR’S RETURN POLICY?

11. HOW SHOULD ONE SHIP THE EQUIPMENT?

12. CAN YOU KILL CORONAVIRUS WITH UV-C LIGHT AIR SCRUBBER?

13. WHAT IS A MERV RATING?

14. WHAT IS THE MOST POPULAR “SIZE” ZONE CONTROL SYSTEM?

15. WHY DOES THE HEATING AND COOLING SYSTEM FAN CONTINUE TO RUN AFTER THE THERMOSTAT STOPS CALLING?

DO YOU HAVE QUESTIONS THAT ARE NOT LISTED HERE?

Kindly send them to us for further assistance.

ASK questions