Return Request

  1. If after verifying you found out that your Alorair product is defective an drequires replacement, you may contact us through our Technical Support line (1-888-990-7469), or email to us (
  2. Fill in the following application form on this page. Remember to upload some products image. Try to show us the products issue with the image.
  3. if you don't remember order number, please input order confirmation.
  4. The "Address" in the form is yourshipping address.
  5. Make sure your email address is correct.
  6. When we recieve your return application, we will confirm the issue and will contact you by email or by phone.

Fill in the following application form, and we will send you our review result via email after we review your application.

Personal Information