Moisture problems in crawl spaces and basements can cause big issues like mold, bad smells, and even damage to your home. That is why more homeowners trust the AlorAir dehumidifier, a reliable solution built for tough environments like crawl spaces and basements.
AlorAir has responded actively to changing customer behavior who want smart features in their home appliances. There is a rising need for devices that offer remote control, and a crawl space dehumidifier with WiFi is now a must-have.
Therefore, AlorAir is launching a new and improved AlorAir-C App in 2025 to meet this demand. This app makes it easier than ever to monitor and control your dehumidifier right from your phone no matter where you are.
With smart tech and powerful moisture control, the AlorAir dehumidifier is the perfect choice to keep your home dry, safe, and comfortable.
Issues in Previous Version and How AlorAir Has Responded
At AlorAir, we truly value our customers and their feedback. We are sorry for the frustration some of you have faced while using our mobile app to manage your AlorAir dehumidifier.
We are actively working on a new version of the app, coming in late July 2025, to give you a smoother and smarter experience, especially for those using a crawl space dehumidifier with WiFi.
What Went Wrong in the Previous AlorAir App?
1. Login and Registration Issues
Many users shared that they couldn’t register or log in. Some were stuck on the loading screen or never received the email verification code. Android users reported getting logged out repeatedly with “Login expired” messages, even minutes after logging in.
2. Weak WiFi Connection
The WiFi connection between the app and the dehumidifier has also caused trouble. Customers said the app only works close to the router, won’t reconnect after a power loss, and cannot control the unit remotely as expected. Some even reported that the app could not detect the device at all after a power reboot.
3. Confusing Design and Limited Features
The app interface was hard to use, especially for Android users. Overlapping text, hidden buttons, and unclear menus made it frustrating to set up or change settings. iOS users noted the missing “history” function, making the app feel incomplete.
4. Privacy Concerns
Some users were uncomfortable with having to share personal info and turn on location just to use the app. The AlorAir app’s unclear language and grammatical errors also didn’t inspire confidence.
We sincerely apologize for these problems and thank you for your patience.
What’s New in the 2025 AlorAir-C App Update?
We have taken your feedback as a primary concern. Here is how the new app will help:
- Stronger, more stable AlorAir Dehumidifier WiFi connection: No more frequent disconnections or reconnection issues after a power loss.
- Easy login and faster registration: We have fixed server issues and simplified the process.
- Timed shutdown from anywhere: A brand-new feature to turn your unit off remotely.
- Smart alerts: Get notified if there is a problem or when maintenance is needed.
- Filter tracking and humidity history: Stay on top of air quality and performance.
Feature | Old App | 2025 AlorAir-C App |
Login Stability | Frequent errors | Fast, stable access |
WiFi Connection | Weak & unreliable | Strong and persistent |
UI/UX | Confusing interface | Clean, intuitive layout |
Feature Set | Limited functions | Full tracking & alerts |
Privacy | Too intrusive | More secure permissions |
With this update, managing your crawl space dehumidifier with WiFi will be easier, safer, and smarter. Stay tuned, the new AlorAir-C App is coming soon.
Note: The new AlorAir-C App is specifically designed for homeowners using crawl space or basement dehumidifiers. It offers smarter control and enhanced connectivity tailored to residential environments. If you are using a commercial dehumidifier, you will need the AlorAir-Lite App instead. To ensure a smooth setup, we strongly recommend checking your dehumidifier model’s compatibility before downloading or upgrading the app. This helps avoid connection issues and ensures you are using the app that is best suited to your device.
AlorAir’s Commitment to Quality and Support
Customer satisfaction is a top priority at AlorAir. In response to the concerns and frustrations voiced by users of the previous app version, the company took decisive action. We have carefully assessed user feedback and issues, ranging from login issues and unstable WiFi connections to confusing interfaces and privacy concerns, and have completely redesigned the AlorAir-C App.
The result is a smarter, more stable, and user-friendly experience that reflects a genuine commitment to quality improvement. Additionally, the customer support team has been re-trained to provide faster, more knowledgeable assistance to ensure users can resolve any issues with ease.
As we prepare to launch the upgraded AlorAir-C App, we invite you to stay connected and be among the first to experience the improvements. If you are considering a new dehumidifier, now is the perfect time.
Purchase any WiFi-enabled model and receive an exclusive 20% discount.