Order Tracking | (888) 990 - 7469 | Sign in/Sign up

Alorair emailOffer
SIGN IN / SIGN UP
 ORDER TRACKING
  EMAIL OFFERS
 (888) 990 - 7469
Search for it here...

Home / Alor-Air R Lite App - not working - ? Since April

Alor-Air R Lite App - not working - ? Since April

Back to List

I tried to connect to the Storm LGR Extreme as usual, but when trying to send a PURGE COMMAND - it says "send failed"

 

This was working in the past, and there have been no network changes. I turned the unit on off, by unplugging. As well are restart the app, but both made no difference.

Is this something that will be fixed with the new update I am reading about.

 

Thanks

Asked on May 18, 2025 - 01:13:55pm
Robert
Answers

Dear Robert,

Thank you for reaching out regarding the connectivity issue with your Storm LGR Extreme unit. We sincerely apologize for the inconvenience this has caused.  

We are aware of the "send failed" error you encountered when attempting to send a PURGE COMMAND, and our team has been actively working on a resolution. The upcoming app update, scheduled for release soon, includes fixes for this issue and will significantly improve overall stability and performance.  

In the meantime, we recommend ensuring your app is updated to the latest version once the release is available. If the issue persists after the update, please don’t hesitate to contact our support team directly at [[email protected]] or [(888) 990 - 7469] for further assistance.  

We appreciate your patience and understanding as we work to enhance your experience with AlorAir products. Thank you for your continued trust in our brand.  

Best regards,  
AlorAir

Ed

app is still not working and to add to the below, now app is completely in total locked out. Tried creating new accounts on 4 different devices. Error "Login Expired."

Cant reset anything as no email is sent to reset. The one time months ago I received an email, it was all dead links.
 

2024:

The major reason for this unit purchase is the wifi app and its not working. Registered with every single one of these clumsy app's and reset the unit while trying to get it to work. Spent atleast 5 hours in total with these unbelivable flimsly app's. NONE OF THEM WORK.

AlorAir -R

AlorAir -R Lite

Argendon -R

AbeStorm -R

and few others.

NEED THIS CORRECTED ASAP as humidity is here! PLEASE HELP

https://youtube.com/shorts/krVZfSN2iRQ?feature=share

 

Reply received June 2025 which is a joke (we are in JUNE of 2025):

I am so sorry for that,Our app is temporarily down for maintenance – but don’t worry! ⚙️✨ A brand-new app is launching in July 2025!

Your Answer *

Login/Signup to Answer Question
Connect With Us
Featured Questions