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E4 Error on Galaxy 60P/85P

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I am getting an E4 error code on my unit, preventing it from operating correctly. I have a video for an example of this behavior, but cannot upload it. Here is what I've done to troubleshoot:

1. Removed and check the hose for obstructions - ok

2. Ran a drain cycle with the hose detached. A little water comes out, but not much. In the video I have, you can also hear the "sputter" sound of the water or pump, this sound is also made when I detached the hose and ran a drain cycle.

3. Unplugged the unit for 2 minutes

I've found some instructional videos to check and clean the internal pump on OTHER models, but not this particular mode (Galaxy 60P/85P). I am not very mechanical, so I don't want to disassemble the unit without clear instruction.

I am not sure what to do at this point, the unit is only about 2 years old. Can anyone offer any suggestions or point me in the right direction? Thank you in advance.

Asked on Jul 12, 2026 - 07:56:50pm
Troy Langston
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