Order Tracking | (888) 990 - 7469 | Sign in/Sign up

Alorair emailOffer
SIGN IN / SIGN UP
 ORDER TRACKING
  EMAIL OFFERS
 (888) 990 - 7469
Search for it here...

Home / Alorair Sentinel HD55: Disabling the beeping sound

Alorair Sentinel HD55: Disabling the beeping sound

Back to List

My Alorair Sentinel HD55 unit will randomly beep while idle, for no good reason. One single beep, maybe 2/3 times a day, often at night which is annoying. 

My power feed to the dehumidifier seems very stable.

Is it possible to disable this beeping device? Or to control the its volume?

Where is this beeping device located? Embedded inside the display unit or located on the main PCB of the dehumidifier?

Any help will be appreciated.

Asked on May 16, 2025 - 07:51:04am
Martin
Answers

Martin

Will the beeping sound occur when the unit switch to auto-defrost mode?

 

Martin

Any comments on this? Is it possibe to silence the unit?

Dear Martin,  

Thank you for contacting us regarding the unexpected beeping from your Alorair Sentinel HD55 dehumidifier. We sincerely apologize for the inconvenience this has caused, especially during nighttime hours.  

Possible Cause & Solution 
After reviewing your description, the random beeping may indicate a potential motherboard issue affecting the unit's self-diagnostic function. To properly diagnose and resolve this:  

1. Contact Our Support Teamfor a professional assessment. Please provide:  
   - Serial number (located on the back label)  
   - Purchase date/proof(for warranty verification)  
   - A brief video of the beeping (if possible)  

2. Warranty Coverage: 
   - If confirmed as a hardware fault, we will process a free repair or replacement under warranty.  

How to Reach Us 
📧 Email: [email protected]
📞 Phone (U.S.): +1 (888) 990 - 7469  
🕒 Hours: Mon–Fri, 7:00 AM to 4:00 PM PST  

For your convenience, our team can also guide you through basic troubleshooting (e.g., resetting the unit) before arranging service.  

We appreciate your trust in Alorair and will ensure this is resolved promptly.  

Best regards,  
Alorair
 

Your Answer *

Login/Signup to Answer Question
Connect With Us
Featured Questions