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Build a simple website so that we can manage our devices!

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you need to have an alternate way to manage these products, the app is great when it works, build a website for us to manage and see our systems that can be used when the app is having issues or when the loss of a mobile device prevents access to the app. 

Asked on Jul 09, 2025 - 12:52:45pm
Stephen
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Stephen

I have 3 of the commercial units that use the alorair-lite app, one purchased on June 15, 2025, it is currently July 9.  If there is not a resolution to this by either website access or app access to the devices by the end of August, what is AlorAir going to do to address the issue or compensate for the issue?  My return window for the last device is up in a few days, nothing wrong with the unit and it is doing its thing, but it is in another state and the remote access is why I purchased your units over others in the industry.

I cannot believe you don't have an alternate access aside from the app, you need to correct this.  if I cannot get my ring app to work, I can always go to ring.com and see my cameras.. so why can you not provide a website to access the devices as an alternate?

James

Same for Ecobee. If the app is having issues, I can use the website as an alternative. Your point is valid. (Just a customer who agrees with you.)

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