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Login Failure on AlorAir-R Lite - Storm LGR Extreme

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The app seems to be stuck in a Login Failure Loop. I've tried dozens of times and it always fails. I've deleted and reinstalled the app with no success. Can you please help me sort this out?

Asked on Jul 24, 2025 - 12:57:53pm
Doug
Answers

Warren

The app is not working for anyone since spring 2025. They abandoned fixing the old app, and are promising an updated app sometime in August. We will see.............

DeathdealersClan

My app worked the last month just long enough for the return window of 30 days to run out. Imagine that. 

Dear Doug, Warren and DeathdealersClan,

Thank you for your support of the AlorAir, and we sincerely apologize for the inconvenience caused by the login issues with the app. We truly appreciate your feedback and have been working diligently to resolve this matter.

We are pleased to inform you that a fully upgraded version of the app will be officially released by the end of this month. The new version includes significant performance improvements and enhanced user experience to ensure smooth operation. Once available, you may contact our customer support team for installation guidance and further assistance.

If you encounter any issues during the update process or need additional help, please feel free to reach out to us via [email protected]. We are here to assist you.

Thank you for your patience and understanding. We look forward to providing you with a better user experience!

Best regards,
AlorAir Support Team

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