LGR Extreme low volume of condensate?

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So I just purchased an 85 ppd LGR Extreme dehumidifier and it is putting out nowhere near the volume of condensate as the 20 year old 50 ppd Fidgedaire dehumidifier that it replaced. There has got to be something wrong with it as the evaporator coil temperature is usually 8° Celsius (46.4° Fahrenheit) and on occasion may drop down to 7° Celsius (44.6 °Fahrenheit) for a second or two. There obviously would be no need for a defrost system if the evaporator coil never gets anywhere near the freezing point temperature of 0° Celsius (32° Fahrenheit). The old Fridgidaire dehumidifier would frost up quite often and would cycle the compressor off while keeping the blower running to defrost the evaporator coil which isn't very efficient. I thought the the hot gas defrost system that the Alorair dehumidifiers employ would be far superior but with an 8° evaporator coil temperature there will never be a need for it to be used.

Asked on Sep 03, 2021 - 03:23:32pm

In response to the Alorair rep, frost will NEVER form on an evaporator coil that operates at 7° Celsius (44.6 °Fahrenheit). In order for frost to form on the evaporator coil it would have to be operating at or below the freezing point of 0° Celsius (32° Fahrenheit). The fact that it never does with this particular Storm LGR Extreme dehumidifier, which again operates at  7° Celsius (44.6 °Fahrenheit), indicates to me that there must be something wrong with it. Either that, or this is how it was designed to operate, so it will NEVER form frost on the evaporator coil and the whole hot gas defrosting system is a fraud. There is also the fact that this 85 ppd Alorair Storm LGR Extreme dehumidifier doesn't even output as much condensate as the 20 year old Frigidaire 50 ppd dehumidifier that it was to replace seems to indicate that there is something wrong with it. Either that or these Alorair dehumidifiers are way over rated for the amount of condensate that they will remove from the air.

This is an automatic defrosting system, it will automatically defrost when it reaches a certain temperature.

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