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Home / Storm LGR Extreme E4 will not clear

Storm LGR Extreme E4 will not clear

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E4 persists after cleaning, pump manually produces strong flow, drain line clear, reservoir empty, reset performed. I have cleaned the float sensor. All lines are clean and unblocked. Is this an issue with a broken float sensor or is the pump defective? What are my options?

This is the URL and location of the Unit I bought: https://www.amazon.com/dp/B07PWKPSBZ?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1&th=1

Asked on Jul 19, 2026 - 08:17:32pm
Grant Mills
Answers

Alorair Team

Answered on Jul 19, 2026 - 08:26:18pm

Dear Grant,

Thank you for reaching out and sharing the troubleshooting steps you have already completed.

Please try restarting the unit, then pour some water into the pump box and press the Manual Drain Button button to check whether water is discharged.

  • If water is discharged normally, we recommend checking whether the float switch is functioning properly.
  • If no water is discharged, please inspect the drain pump to determine whether it is operating correctly.

We truly appreciate your patience and hope these steps help you identify and resolve the issue.

Best regards,
AlorAir Team

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