Device not working in app

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I was able to login in again after deleting app.....but now when I go to add device back....device shows up but all the buttons are red and I can't doing anything.....when I close app and restart the app...the device is gone and it's asking me to add a device.


Hi Mike,

Please send the Mac address of your device, we can deal with it. 

Where is the mac located on the device....I have the Storm LGR Extreme Blue......its in the crawl....but I have access to it.

App won't let me sign in anymore hoping to find Mac there

Thanks.....I believe Mac is 34AEE79DFFEC...sent email back as well

Has this been taken care on your end!

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