E4 Error Code on HD55

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Every time I turn my machine on it runs for 2 seconds and then shuts off with the E4 error code. I have unplugged the machine multiple times and it always returns to the error code. I have HD55

Asked on May 08, 2025 - 01:47:45pm
Answers

Dear Jenn,  

Thank you for reaching out regarding the E4 error code on your HD55 unit. This code indicates a **"Water Full Alarm"**, typically caused by:  
- Clogged or bent water drainage pipes  
- Improper drainage setup  

Recommended Steps:  
1.Check the drainage system**: Ensure the water outlet pipe is not kinked or blocked.  
2. Restart the unit: After verifying the pipes, unplug the dehumidifier for 5 minutes, then restart.  

If the issue persists, please contact our after-sales support team at [[email protected]] for specialized troubleshooting and warranty assistance.  

*Note: This chat window is for pre-sales and general inquiries. For technical issues, our after-sales team will provide faster resolution.* 

We appreciate your trust in AlorAir!  

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