HD 90 leak

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the HD 90 intalled two months ago suspended from basement ceiling joists was at first draining straight down with an extension into the floor drain. I used a spirit level to ensure it is lebel. Now there is nothing in the drain hose, it is not clogged, and there is a puddle on the floor under the unit. 

the temperature has been 45-50 degrees thsi winter, and while the unit is set to 54% a hygromter at floor level indicates 60% humidity. Please advise. 

Asked on Apr 02, 2022 - 02:20:29am

We apologize for the inconvenience caused to you. We suggest that you check the position of the water pipe joint on the machine to see if it has come loose. If you have any further questions, please feel free to contact us.

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