• Dear Customers, due to the peak sales season and recent customs policy adjustments, the delivery time for some orders will be extended to 7-14 working days.
  • If you have already placed an order, please be patient. For urgent needs, plan purchases carefully. If you have any questions, please contact our customer service.

Sentinal HD55 Frozen?

Back to List

My HD55 is a solid sheet of ice on the intake filter. I just last week installed a brand new MERV 8 filter. What causes it to freeze? How do I prevent this? My HD55 is typically set on 50% and runs as needed year round. 

Asked on May 13, 2022 - 01:27:35pm
Answers

 The icing of the machine is probably caused by partial leakage of refrigerant.

I am having same issue with my aloair sentinel hd55.  The filter is icing up.  
The unit is only about 1 year old.

is there a solution to the leaking refrigerant?

Can you send a replacement and we can send back the broken unit?

 

Hi Robert, could you please provide the order number?

Mine is freezing up also 

I have the same issue with my unit, Purchased from Amazon, #113-2191932-9541859.

Has worked fine for 18 months. It just started doing it this week. Red defrost light is on solid.

Tempature in basement is 70dF. RH is currently 55%

Brian Hart

Your Answer *

Login/Signup to Answer Question